Veelgestelde vragen

Ordering & payment

All prices are shown in EUR, taxes included. The payment methods available to you are shown at checkout.

How does condition grading work?

Every piece is inspected and scored from 1 to 10 before it's listed, with an honest description of any wear, marks, or signs of age. We'd rather under-promise on condition than have you open a surprise.

Score Condition What it means
10 New with tags Unworn, with tags attached. No flaws or imperfections at all.
9 Like new Unworn, or worn once, without tags. Nothing noticeable even up close.
7-8 Excellent condition Worn, with only minimal signs of use that aren't visible at a glance — you'd have to go looking for them.
5-6 Very good condition Gentle, noticeable wear if you look closely, but the piece is in very good shape overall. Corners intact.
3-4 Good condition Regular, moderate use that's visible right away: corner rub, dulled hardware.
1-2 Fair condition Significant, obvious wear. We wouldn't list a piece below this range.

Are your items authentic?

Yes — every piece goes through our own authentication process before it's listed. See our Authenticity page for details on how we check.

What about sizing?

Vintage and pre-owned sizing can run differently from current collections. Each listing includes the actual measurements of that specific piece — we recommend checking those rather than relying on the size label alone. If a listing is missing a measurement you need, ask us and we'll measure it for you before you buy.

Shipping

We ship from the Netherlands. See our Shipping policy for carriers, costs, and delivery times.

Returns

See our Refund policy — as an EU customer you have 14 days to change your mind, without giving a reason. You can also use our cancellation form.

Is this piece the only one? Can it sell out?

Every item we sell is a unique, one-off piece — once it's gone, it's gone. Because we also list on other marketplaces, availability can change quickly.

Still have a question?

Reach out at info@brookiezarchive.com or via our Contact page.